Responsible Gaming
Gaming Should Be Entertainment
At heinckejohns.ca, we believe that online gaming should be an enjoyable form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and always keep gaming in perspective as a recreational activity.
Age Verification
By accessing and using heinckejohns.ca, you confirm that you are at least 18 years of age or the legal age for gambling in your province or territory in Canada, whichever is greater. We do not permit access to our site by anyone under the legal gambling age. If you are underage, please do not use our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Constantly thinking about gambling or previous gambling experiences
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeated unsuccessful attempts to control, cut back, or stop gambling
- Feeling restless or irritable when trying to reduce or stop gambling
- Gambling as a way to escape problems or relieve negative emotions
- Chasing losses by gambling more to recover money you've lost
- Hiding or lying about the extent of your gambling to family, friends, or others
- Jeopardizing important relationships, education, or career opportunities due to gambling
- Borrowing money or engaging in illegal activities to fund gambling
- Experiencing financial difficulties because of gambling
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control of your gaming. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a specific timeframe
- Reality Checks: Receive notifications at regular intervals reminding you how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic reminders or session cut-offs to control your playing duration
- Self-Exclusion: Temporarily or permanently exclude yourself from the platform if you feel your gambling is becoming problematic
Contact the casino's customer support team to activate any of these responsible gaming features on your account.
Get Help — Support Organizations
If you or someone you know is struggling with problem gambling, professional help and support are available:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for Canadian gamblers
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
24/7 confidential support and referrals
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free, confidential support and counseling - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for UK players
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counseling and support services
Take Action Today
If you feel that your gambling habits are becoming a problem, or if gambling is affecting your finances, relationships, or mental health, please seek help immediately. There is no shame in reaching out—professional counselors and support communities are ready to assist you.
Contact one of the organizations listed above, speak with your doctor, or call a helpline in your region. Recovery is possible, and support is available.